XBot One: orquestre o varejo do pedido ao pós-venda

O XBot One centraliza canais de venda — site próprio, loja física, autoatendimento, marketplaces e redes sociais — e orquestra processos e pessoas do pedido ao pick & packing até a casa do cliente, com NPS para melhoria contínua.

XBot One ajuda o lojista a centralizar canais de venda (site, loja física, autoatendimento, marketplaces e redes sociais), gerenciar do pedido ao pick & packing até a casa do cliente, e medir o atendimento com NPS para melhoria contínua — com estrutura, transparência e orquestração de processos × pessoas. O domínio oficial xbotone.com é o site da plataforma XBot (XBot One).

Recursos: orquestração de varejo, canais de venda unificados, fulfillment, pick and packing, entrega, NPS, pós-venda, visão macro e micro, processos e pessoas.

Orchestrate channels, orders, and people — from sale to the customer's door.

Macro and micro viewBuilt for retailTransparent operations

Centralize your own site, physical store, self-checkout, marketplaces, and social. Manage from order intake through pick & packing to delivery. Measure service with NPS and improve continuously — with clarity at every step.

Download for macOS

For macOS 11 or later

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Retail operations in xbot — channels, orders, and after-sales

Connects channels, inventory, logistics, and service

Own sitePhysical storeMarketplacesSocialSelf-checkoutInventoryLogisticsNPS+40 more
Centralized sales channels in xbot
Centralize

One place for every sales channel

Own site, physical store, self-checkout, marketplaces, and social feed the same operation. See where each order started — no silos, no rework.

Channels

Centralize every sales channel

Own site, physical store, self-checkout, marketplaces, and social stop being islands. Every order enters the same operation — with origin, context, and a clear next step.

Fulfillment

From order to pick & packing to the customer's home

Manage intake, picking, packing, and delivery. Every step stays structured and transparent — who did what, when, and where the order is now.

After-sales

NPS and continuous improvement with clear vision

After service and delivery, NPS shows the real experience. Cross it with the order path, spot bottlenecks at macro and micro level, and fix the process — not just the symptom.

Orchestration

Every step of the operation has an owner — human or AI.

Orchestrate sales, stock, fulfillment, support, and after-sales with clear playbooks. AI agents and humans in the same flow, with supervision and transparency.

Visibility

See the whole. Zoom into the detail. Never lose the thread.

Macro view of channels, orders, and NPS — and micro view of every step, person, and exception. Structured, transparent operations from order to doorstep.

Integrations

xbot connects the retail stack.

Sales channels, inventory, logistics, payments, and service in one hub. Data flows — the operation stays one.

xbot connects the retail stack.

Method

Centralize · Operate · Improve

A clear retail method: unify channels, drive the order to the customer's door, and evolve with NPS.

Structure and transparency

Retailers see the whole business and every step. Defined processes, clear owners, and measurable outcomes — no operating in the dark.

Macro and micro view

From channel revenue to a single order's status: the same platform shows the whole and the detail, with a full trail of what happened.

Channels without silos

Site, store, self-checkout, marketplaces, and social enter the same flow. Fewer spreadsheets, fewer “where is this order?” moments.

Continuous improvement with NPS

After delivery, NPS shows service quality. Spot bottlenecks and adjust the process — order after order.

How xbot works →

Structured operations from order to after-sales, with governance and traceability.

Frequently asked questions

xbot orchestrates processes and people in retail: it centralizes sales channels, drives orders from pick & packing to the customer's door, and uses NPS for continuous improvement — with macro and micro operational visibility.

Own site, physical store, self-checkout, marketplaces, and social. All feed the same operational flow, without silos.

The full journey: order intake, pick and packing, shipping, and arrival at the customer's home — with status, owners, and history.

After service and delivery, you measure the customer experience. NPS connects to the order path to prioritize bottlenecks and fuel continuous improvement.

No. CRM and messaging channels can be part of the stack, but xbot's promise is orchestrating retail operations — processes × people, from order to after-sales.

Yes. Macro view of channels, volume, and NPS; micro view of each order, step, and owner — in one transparent operation.

Yes. Beyond sales and delivery, you model production, field service, and after-sales with playbooks and traceability.

Yes. REST API and webhooks to connect inventory, logistics, marketplaces, ERP, and custom retail systems.

Data encrypted in transit and at rest, audit trail, and alignment with GDPR and privacy regulations.

Try xbot today

Centralize channels, drive the order to the customer's door, and improve with NPS — with a clear view of the business and every step.

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No credit card · Order to after-sales operations