Monthly subscription + metered usage
Start, Pro and Scale. CRM, Chat, Workflow and Aprendiz on every plan — volume, seats and channel caps change.
Fixed monthly fee + two invoice variables (interactions and AI usage). Storage grows in packs, no per-MB overage. No commitment.
Para quem vende e atende sozinho: CRM, Chat, Workflow e Aprendiz, com 1 canal e 2 agentes.
+ interaction and token overage · storage in packs
Recommended
O plano do time: mais gente, canais e IA, com API, MCP, WMS e Experience Builder.
+ interaction and token overage · storage in packs
Operação com volume: 50 usuários, 10 canais, agentes ilimitados e folga de interações e tokens.
+ interaction and token overage · storage in packs
Quotas and features side by side. CRM, Chat, Workflow and Aprendiz on every plan — volume, seats and caps change.
| Feature | Start | ProRecommended | Scale |
|---|---|---|---|
| Included in the monthly fee | |||
| Users | 2 | 10 | 50 |
| WhatsApp channels | 1 | 3 | 10 |
| Agents | 2 | 10 | Unlimited |
| Interactions / month | 5k | 15k | 80k |
| AI tokens / month | 100k | 500k | 2 M |
| Storage | 1 GB | 1 GB | 5 GB |
| Contacts | 10k | 50k | 100k |
| Flowcharts | 3 · up to 15 stages | Unlimited · up to 15 stages | Unlimited · up to 15 stages |
| Automation flows | 5 | 20 | Unlimited |
| Webhooks | 3 | 15 | Unlimited |
| Modules | |||
| CRM, Chat, Workflow and Aprendiz | Yes | Yes | Yes |
| API | No | Yes | Yes |
| MCP | No | Yes | Yes |
| WMS | No | Yes | Yes |
| Experience Builder | No | Yes | Yes |
Same rules on all three plans
R$ 0,40 per 1,000 interactions above the allowance. Bursting Start means upgrading, not living on overage.
R$ 1,00 per 100k tokens above the allowance.
R$ 0,31 per sent segment (OTP, invite or campaign). No included allowance — 2× AWS Brazil cost.
Extra disk only in packs: +10 GB (R$ 19,00), +100 GB (R$ 49,00), +250 GB (R$ 99,00). No per-MB fee — buy a pack that fits the upload.
Usage bars, overage forecast and estimated invoice in Profile → Plan & usage.
CRM, Chat, Workflow and Aprendiz on every plan. WMS and Experience Builder on Pro and Scale. Quotas in the table above.
Workflow, stages, deals and products in one commercial flow.
Contact base, tags, segmentation and interaction history.
Unified inbox to follow conversations in one place.
Flows, triggers and routines that reduce manual work.
WhatsApp, Instagram and other channels connected to your ops.
Assistants and agents to qualify leads and support service — with metered AI usage.
Notify external systems and orchestrate integrations in real time.
Included on Pro and Scale. Integrate xbot with your ERP, site or stack via authenticated API.
Funnel, stage and team performance across flowcharts.
Repositories, media and knowledge base with space governance.
Included on Pro and Scale. Physical addressing with Area, Aisle, Shelf and Level, QR codes and stock by location.
For large enterprises with specific compliance, volume, or AI integration requirements. We'll build the right solution together.
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